Returns & Exchanges
If you’re not happy with your purchase, you can return your item(s) to us within 2 weeks/14 days of receiving your order. This will happen at your own cost and responsibility. Once we receive your return package and the item(s) is/are intact & undamaged, with tags (if there were any) attached, we will refund the cost of the returned item(s).
Discounted items from our regular SALE section may be returned, but will not be refunded. Instead you will receive store credit for the amount of your returned items. Items belonging to the section
ARCHIVE SALE can NOT be returned and will not be refunded or exchanged for store credit.
Please return your items to:
Pluk & Paloma Kids
2565 JG Den Haag
Exchanges can be made in store only. For online exchanges we kindly ask to return the item(s) you would like to exchange and place a new order for the item(s) you would like to exchange it for.