We aim to ship your order the same day during opening hours. Shipping will be calculated during check out. International shipping costs may be doubled when ordering from both baby and kids stores. We will refund any double shipping costs.

FREE Pick Up in our stores: Usually your order will be ready for pick up the same day during opening hours. However, it might take 24 hours when we need to collect stock from both locations. Please wait for our confirmation email.

For more info: Shipping & Pick ups. 

Returns can be made within 14 days after receiving your order. You may return your order at your own cost or return it in store. Sale items are not eligible for a cash refund. Items from Archive cannot be returned and will never be refunded.

Exchanges are possible in our stores, but if you want to exchange online we ask you to return your product(s) and place a new order for the product(s) you’d like in return.

For more info: Returns & Exchanges

Treat your items with love and they’ll love you back. Check the washing label or instructions for detailed information.